Stuck In The Office Over The Holidays? 4 Productive Things To Do

The holiday season is one of the slowest times of the year for several industries.  For many companies it’s a chance for employees to take time off for some much needed rest and quality time with...

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Spam Cup 2015 – Giving Back to the Local Community

Use of social services such as the food bank has increased dramatically in the past year as the price of oil declines and the number of layoffs in Calgary reaches over 18,000.  In the past year, 1...

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Cortex Partners with Business Leaders through a Local MBA Program

As Cortex builds our new mission and values, one component has come to the forefront of our minds: community.  We strive to develop strong ties to the business community as well as to various...

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Engaged Employees Turn Productivity into Profitability - Employee Development

Before we look at the final factor for developing strong employee engagement, let’s first recap why this topic is important.  Why is employee engagement critical for your business?  It’s simple:...

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Engaged Employees Turn Productivity into Profitability - Collaboration

Andrew Carnegie once said “Teamwork is the ability to work together toward a common vision.  It is the fuel that allows common people to attain uncommon results.” Collaboration is the most...

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Engaged Employees Turn Productivity into Profitability - Fostering Inspired Workers

Before a company can turn customer needs into a powerful product or service there needs to be a dedicated employee force focused on driving the business forward.  The former CEO of Campbell’s...

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Engage Employees and Innovation Follows

Each year the average company loses 20-50% of its employee base (Bain & Company).  Before a company can turn customer needs into a powerful product or service there needs to be a dedicated employee...

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Creating an Exceptional Customer Service Experience

In 1909 Harry Gordon Selfridge coined the phrase “the customer is always right” and from that point on most of us have had that mantra drilled into our heads at various stages of our careers....

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3 Ways to Improve How You Communicate With Your Clients

In any business, the driver of revenue and growth has been customers, and in today’s competitive landscape it is imperative to build relationships with these customers (both current and...

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Expanding your Business Network

Acquiring new business can cost companies anywhere from $7 to $700 per customer.   In an article published this year, “The True Cost of Acquiring a New Customer”, Megan Sullivan outlines what...

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